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Returns Policy
These are the steps
Exchanging or returning items at Studio Maritime is easy. You have a 14-day return period after receipt. Return your purchase undamaged and in its original packaging, and we'll refund your money. It's quick and hassle-free.
How do exchanges and returns work?
We hope you're happy with your purchase. But if it's not quite what you were looking for, don't worry, because exchanging or returning something is easy with us.
You have a 14-day cooling-off period after receiving your order. You can return your product(s) within this period, provided they are undamaged, unused, and in their original packaging . The return period begins on the day you receive your product(s).
This is how it works
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Register your return by email to hello@studiomaritime.com
- After approval of the return (or exchange), you will receive a return address.
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Please pack the product(s) neatly in their original condition, in the original packaging, preferably also in the original shipping box.
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Send it to the return address you receive from us.
Money back?
Once we receive the product back and it's in good condition, we'll refund the purchase price, including the standard shipping costs, within 7 business days. Unless you want to exchange it, in which case the refund will be applied to the new product. Please note that it may take some time for your bank or credit card company to process and refund your order. Please contact us at hello@studiomaritime.com if it has been more than 7 business days since we approved your return.
Return shipping costs
You will be responsible for paying the return shipping costs, unless the error was made on our part (for example, factory damage or an incorrectly delivered item).
Exceptions
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Unfortunately, we cannot accept returns for products that have been custom-made or personalized.
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You can of course inspect the product, but any signs of use or damage caused by you may lead to a reduction in value.
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Store information
Studio Maritime
Willem Alexanderstraat 35
1432 HK Aalsmeer
Netherlands
Call us: 31 (0)297-547985
Email: info@studiomaritime.com
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