Terms of service

General Terms and Conditions for Consumers/Visitors – by Studio Maritime
January, 2026

This website is operated by Studio Maritime. When we refer to "we," "us," or "our" on this site, we mean Studio Maritime. We provide this website, including all information, products, and services available on it, to you, the user. This is conditioned on your acceptance of the terms, policies, and notices below and elsewhere on the site.

By visiting our website or making a purchase, you are using our products and services and agree to these Terms and Conditions (also referred to as "Service Terms or Terms"). These Terms apply to all users of the site, including visitors, customers, vendors, and anyone who contributes content to or otherwise uses our site.

We kindly ask that you read these Terms and Conditions carefully before using the site. By visiting or using (any part of) the website, you agree to these Terms and Conditions. If you do not agree to these Terms and Conditions, you are unfortunately not permitted to use our website or services. If these terms and conditions are considered an offer, acceptance is expressly limited to these terms.

New features or tools added to our online store are automatically subject to these terms. The most current version can always be found on this page. We reserve the right to modify (parts of) these Terms and Conditions. If we do so, we will publish the revised version on this page. We encourage you to check back regularly for changes. By continuing to use the website after changes have been implemented, you agree to the revised terms.

Our store is hosted by Shopify Inc. They provide us with the online e-commerce platform through which we can sell our products and Services to you.

ARTICLE 1 - ONLINE STORE TERMS

1.1 By agreeing to these Terms of Service, you affirm that you are at least the age of majority in the country, state, or province where you reside. If you accept these terms on behalf of your minor dependents, you represent that you have given them permission to use this site. 1.2 Our products and services may not be used for illegal or unauthorized purposes. When using our site and services, you must comply with applicable laws and regulations at all times, including, but not limited to, intellectual property and copyright regulations.

1.3 It is prohibited to distribute harmful code, such as viruses or malware, via this website. If you violate these terms, we reserve the right to immediately terminate your access to our services.

1.4 You understand and accept that your data (with the exception of credit card information) may be sent unencrypted over various networks during transmission. Technical adjustments may also be made to enable data transfer between systems or devices. Credit card information is always sent encrypted over secure networks.

1.5 It is prohibited to reproduce, copy, sell, resell, or commercially exploit (parts of) our services, their use, or access to the website and its contact options in any way without our express written permission. 1.6 The headings and titles used in these terms and conditions are for illustrative purposes only and do not affect the content or interpretation of the provisions.

ARTICLE 2 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

2.1 While we make every effort to keep the information on this website correct and up-to-date, we cannot guarantee that all data is complete, accurate, or up-to-date at all times.

2.2 The content on this site is intended for general information purposes only and should not be relied upon as the sole basis for making important decisions. For important decisions, we recommend that you also consult other, reliable, and up-to-date sources of information. Reliance on the information on this site is therefore at your own risk.

2.3 Our website may contain information that is no longer current and is provided for reference purposes only. We reserve the right to change the content of the site at any time, but are not obligated to actively update the information. You are responsible for monitoring any changes on the site.

ARTICLE 3 - PRICING POLICY

3.1 The prices of our products are subject to change at any time, without prior notice.

3.2 We reserve the right to modify or discontinue our offerings – or parts thereof – at any time.

3.3 The prices stated in the product or service offer include VAT. For countries outside Europe, prices are stated excluding VAT. Please note that these prices always exclude transport and import duties.

3.4 Import costs for countries outside Europe are the responsibility of the buyer. These costs are charged by the carrier.

ARTICLE 4 – PRODUCTS AND SERVICES

4.1 Studio Maritime offers a wide range of e-commerce products and services through the website www.studiomaritime.com. Users can purchase original products, such as ship's clocks, meteorological and navigation instruments, unbreakable tableware, cutlery, boat furniture, chairs, textiles, and other maritime accessories.

4.2 Many products or services may be available exclusively online through the website. These products or services may have limited quantities and can only be returned or exchanged according to our Returns and Refunds Policy: [LINK TO REFUND POLICY]

4.3 We have made every effort to display the colors and images of our products in the store as accurately as possible. We cannot guarantee that your screen will accurately display the colors.

4.4 We reserve the right to limit the quantities of any product or service we offer.

4.5 All product descriptions or product prices are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

4.6 We do not warrant that the quality of any products, services, information, or other material you purchase or obtain will meet your expectations, or that any errors in the services will be corrected.

ARTICLE 5 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

5.1 We reserve the right to refuse orders. This may be the case, for example, if there are doubts about the accuracy or legitimacy of the order. In addition, we may – at our sole discretion – limit or cancel the quantity of items per person, household, or order. Such restrictions may apply to orders placed using the same customer account, the same credit card, and/or orders with an identical billing and/or shipping address.

5.2 If we change or cancel an order, we will attempt to notify you via the email address and/or telephone number you provided at the time of order placement.

5.3 We also reserve the right to refuse orders that we believe are placed by dealers, resellers, or distributors.

5.4 You are responsible for providing accurate, complete, and up-to-date purchase and account information for every order placed through our online store. 5.5 Please ensure that your details – including your email address, payment information, and billing address – are always up-to-date so we can process your orders correctly and contact you if necessary.

For more information, please see our Returns and Refunds Policy [LINK TO REFUND POLICY]

ARTICLE 6 - RIGHT OF WITHDRAWAL

6.1 When purchasing products, the consumer has the right to cancel the contract without giving any reason within a cooling-off period of fourteen (14) days. This period commences on the day after the consumer, or a third party designated by the consumer who is not the carrier, receives the product.

6.2 If an order contains multiple products with different delivery times, the cooling-off period commences on the day the last product is received. In the case of deliveries in multiple shipments, the day of receipt of the last shipment applies. In the case of regular deliveries over a certain period, the cooling-off period commences on the day the first product is received.

6.3 During the cooling-off period, the consumer must handle the product and its packaging with care. The product may only be unpacked or used to the extent necessary to assess its nature, characteristics, and functioning – comparable to what would be possible in a physical store.

6.4 If the consumer exercises their right of withdrawal, they must return the product to the entrepreneur in its original condition and packaging, with all accessories supplied, and in accordance with the clear return instructions provided.

6.5 The consumer is only liable for any diminished value of the product resulting from use that goes beyond what is permitted under Article 6.3.

6.6 The consumer is not liable for any diminished value if the entrepreneur has not correctly informed them of the right of withdrawal prior to the agreement.

6.7 For services, the consumer has the right to cancel the agreement without giving reasons within fourteen (14) days, calculated from the day

ARTICLE 7 – WARRANTY AND COMPLAINTS HANDLING

7.1. We have no independent warranty obligation. We will mediate as much as possible to ensure that the warranties provided by our suppliers/manufacturers are honored. The warranty on products supplied by Studio Maritime is limited to the warranty we receive from our supplier/manufacturer.

7.2 The warranty covers free repair of defects or free delivery of new parts or products, but Studio Maritime is not liable for any damage suffered by the customer as a result.

7.3 Complaints must be submitted in writing within eight days of delivery, stating the reasons, date, and invoice number.

7.4 The goods must remain available for inspection and assessment by Studio Maritime.

7.5 Complaints do not entitle the customer to suspend payments; offsetting is excluded.

7.6 If the customer fails to fulfill their obligations, all warranty rights expire. 7.7 The manufacturer's warranty covers damage and defects not caused by external influences or improper operation; these defects include defects related to the product's functionality.

ARTICLE 8 – USE OF THIRD-PARTY TOOLS

8.1 Through our website, you may be able to use third-party tools or features over which we have no control. You understand and agree that we provide these tools "as is" and "as available" without any warranty, representation, or endorsement on our part.

8.2 We are therefore not liable for your use of these optional third-party tools. Use of them is entirely at your own risk and responsibility. You are responsible for familiarizing yourself with and agreeing to the terms under which these tools are provided by the relevant third party(s).

8.3 In the future, we may also make new services or features available through the website, such as additional tools or functionalities. These new features are also subject to these Terms of Service.

ARTICLE 9 – THIRD-PARTY CONTENT AND SERVICES

9.1 Certain content, products, and services available via our Service may include materials from third-parties. Links to external websites on our Site may direct you to websites that are not affiliated with us.

9.2 We are not responsible for examining or evaluating the content or accuracy of these third-party websites and make no warranties about them.

9.3 Therefore, we are not liable for any harm resulting from your use of these external materials, websites, or any other products or services provided by third-parties.

9.4 We are not liable for any harm or loss resulting from the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Always carefully review the third-party's policies and practices and make sure you understand them before engaging in any transaction.

9.5 For any complaints, claims, concerns, or questions regarding third-party products, please contact the relevant third party directly.

ARTICLE 10 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

10.1 If, at our request, you send certain specific submissions (for example for contests) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us.

10.2 We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. 10.3 We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party's intellectual property or these Terms of Service.

10.4 You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could affect the operation of the Service or any related website.

10.5 You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of your comment. You are solely responsible for the comments you make and their accuracy. 10.6 We take no responsibility and assume no liability for comments posted by you or any third party.

ARTICLE 11 - PERSONAL INFORMATION

Your provision of personal information through the store is governed by our Privacy Policy, which you can view here: LINK TO PRIVACY POLICY]

ARTICLE 12 - PROHIBITED USES

12.1 You are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or other malicious code that will in any way affect the functionality or operation of the Service or any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, impersonate, spider, crawl, or scrape; (j) for obscene or immoral purposes; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

12.2 In addition to other prohibitions set forth in the Terms of Service, you may not use the site or its content for the following purposes:

To commit illegal acts or solicitations of illegal acts.

To violate any law or regulation, or to infringe upon intellectual property rights.

To harm others, such as by intimidating, discriminating, misleading, or disseminating false information.

To upload viruses, malware, or other harmful code that affects the operation of the Service or other websites.

To collect or track the personal information of others.

To disrupt or circumvent security features of the Service or other websites.

We reserve the right to terminate your access to our service for violating these prohibitions.

ARTICLE 13 - INDEMNIFICATION AND TERMINATION

13.1 Indemnification and Liability

You agree to indemnify, defend, and hold us, including our affiliates, partners, employees, and other parties, harmless from any claim or demand arising out of your violation of these Terms of Service, or of the law or the rights of a third party. This includes reasonable costs, including attorneys' fees.

13.2 Waiver of Rights and Entire Agreement

The failure to exercise any right or provision of these Terms of Service does not constitute a waiver of that right. These Terms of Service constitute the entire agreement between you and us and supersede all prior agreements or proposals, whether oral or written.

Any ambiguities in the interpretation of these terms shall not be construed against the drafting party.

13.3 Severability of Provisions

If any provision of these Terms of Service is held to be unlawful, void, or unenforceable, it will remain valid to the fullest extent permissible under law. The unenforceable portion will be deemed severed, without affecting the validity or enforceability of the remaining provisions.

13.4 Termination All obligations and liabilities incurred prior to termination will survive termination. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or by ceasing to use our site.

13.5 If we suspect that you have breached these terms, we may terminate the agreement immediately and without prior notice. In that case, you will remain liable for all outstanding amounts up to the date of termination, and we may deny you access to our Services (or any part thereof).

ARTICLE 14 – INTELLECTUAL PROPERTY RIGHTS

14.1. Studio Maritime owns all intellectual property rights in the website. This includes all rights, titles, and interests in, as well as copyrights, neighboring rights, patents, utility models, trademarks, and trade names. Goodwill, source code, metatags, databases, text, content, and hyperlinks. Studio Maritime does not authorize you to reproduce, distribute, or copy the content of the website.

14.2. You are responsible for all content you upload or provide to a service, notwithstanding the foregoing. All text, data, and information, as well as images, photos, sounds, and videos, that you upload, transmit, or store through our various services are your responsibility. Third-party users may view and reproduce the content of product modifications.

14.3. Studio Maritime may link from its website to other websites ("linked sites"). Studio Maritime has no control over the content of any linked website. This includes any link within a linked site, or any updates or modifications to a linked site. Studio Maritime is not responsible for any transmissions from any linked site. These links are provided by Studio Maritime for your convenience. Users must verify the accuracy of all information before relying on it.

Article 15 – DELIVERY AND EXECUTION

15.1. The company will exercise the utmost care when receiving and executing orders for products and when assessing requests for the provision of services.

15.2. The place of delivery is the address that the consumer has provided to the company.

15.3. Subject to the provisions of these general terms and conditions, the company will execute accepted orders expeditiously, but no later than within 30 days, unless a longer delivery period has been agreed. If delivery is delayed, or if an order cannot be fulfilled or can only be partially fulfilled, the consumer will be notified of this no later than one month after placing the order. In that case, the consumer has the right to terminate the agreement without penalty and is entitled to any compensation.

15.4. In the event of cancellation in accordance with the previous paragraph, the entrepreneur will refund the amount paid by the consumer as soon as possible, but no later than 30 days after cancellation.

15.5. If delivery of an ordered product proves impossible, the entrepreneur will endeavor to provide a replacement item. The delivery of a replacement item will be clearly and comprehensibly communicated at the time of delivery. The right of withdrawal cannot be excluded for replacement items.

15.6. The risk of damage and/or loss of products remains with the entrepreneur until the moment of delivery to the consumer, unless expressly agreed otherwise.

ARTICLE 15 - APPLICABLE LAW

These terms and conditions and any separate agreements whereby we provide you with services are governed by and construed in accordance with the laws of the Netherlands.

ARTICLE 16 - CHANGES TO THE TERMS OF SERVICE

You can view the most recent version of the terms and conditions at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of changes to these Terms constitutes acceptance of those changes.

ARTICLE 17 - CONTACT DETAILS

Questions about these Terms and Conditions should be sent to us at hello@studiomaritime.com.

Our contact details can be found below:

Studio Maritime

Willem Alexanderstraat 35

1432 HK, Aalsmeer, The Netherlands

Telephone number: +31 (0)297-547985
Email address: hello@studiomaritime.com

Customer Service:
For questions or comments, please contact our customer service via the email address above or by phone from Monday to Friday between 9:00 AM and 5:00 PM.

Chamber of Commerce number: 59525509
VAT number: NL853535784B01